Law firm lead response time
The five-minute rule followed back to the study it comes from, and what that study actually measured.
Source trace
Research
10 resources on how US consumer law firms handle inbound inquiries, and on what the figures sold alongside that work actually rest. Where a trace ends without a study behind it, that is recorded rather than repeated.
Response and follow-up
3 resources
How many times should a law firm follow up?
Four pages, four different numbers, and one business-to-business sales statistic underneath two of them.
Source trace
After-hours intake for law firms
Six exercises measured how firms answer a new inquiry. Four state their hours and three of those ran during business hours.
Source trace
Cost and measurement
2 resources
What missed calls cost a law firm
The cost figure taken apart into the three assumptions it multiplies, and the one input a firm can actually measure.
Cost analysis
Law firm intake metrics
Both of the ranked pages that link a source for an intake benchmark lead somewhere that does not contain the figure.
Source trace
People and operations
3 resources
Who should sit your intake seat
The published answering-service rates converted to a per-minute unit, the only pay figures for an in-house seat, and what each option fails at.
Cost analysis
Should lawyers do their own intake calls?
Two identified sources take opposite positions and neither has measured anything. They are answering different questions.
Field evidence
Personal injury intake is a funding decision
Five captured pages cover screening and declining. None covers what accepting a case costs the firm, over the two to five years it takes to resolve.
Field evidence
Software
2 resources
Legal intake software
A decision aid for shortlisting intake products, built only from what each vendor publishes on its own site.
Decision aid
Clio Grow vs Lawmatics
Neither vendor publishes what an intake-capable configuration costs, and they answer the handoff question differently. What each one states, on dated captures, and where it stops.
Comparison
What this index does not rank
Resources are grouped by the question they answer. Nothing here is rated, scored or recommended above anything else, and the order inside a group carries no ranking.